Although he sold only life insurance when he started out in 1928, Bill responded when his clients told him they also wanted house or car insurance. He climbed the stairs at 56 Sparks Street to the Dominion of Canada General Insurance Company, and asked that they sponsor a general insurance licence for him. They did - and the seeds for an independent Scrivens company were planted.
Bill worked for North America Life until his general insurance clientele increased to the point that he needed a separate office for his business. W.H. Scrivens, General Insurance moved back to the Ottawa Electric Building at 56 Sparks Street.
At one time, Bill had a partner. However, when Merrill Tucker went off to war, Bill bought him out. When Tucker returned, Bill sold the business back to him for the same price he first purchased it. As a result, the company became known as Scrivens & Tucker.
Tucker left the firm in 1950 when Bill's son, Bruce, came aboard. Since then, the company has been owned and operated primarily by the Scrivens family.
Here's a decade-by-decade look at the past 87 years:
1930s - W.H. (Bill) Scrivens establishes W.H. Scrivens, General Insurance at 56 Sparks Street in downtown Ottawa.
1940s - Merrill Tucker joins the company as a partner. The company name is changed to Scrivens & Tucker.
1950s - In 1960, the company moves to 270 MacLaren Street, a heritage building that once housed the family's church minister. Merrill Tucker leaves the company but Bill's son, Bruce, comes aboard.
1960s - The company is well-positioned to take advantage of the continuing post-war building boom that started in the 1950s. New business opportunities are created and the company's services are expanded.
1970s - With the business doing well, the Scrivens family steps up to its ongoing commitment to the community. The company places a stronger emphasis on helping those in need and volunteering time and resources.
1980s - Bruce's son, Peter, joins the organization. Five years later, Michael joins in assuming day-to-day control of the company. In a major expansion of the company's services, Scrivens purchases the assets of Coulter Investment Services.
1990s - Michael and Peter's brother, David, joins the company. Scrivens purchases Monaghan & Fitzsimmons Insurance. Bill passes away. Six years later, Evelyn, his wife of 75 years, dies at the age of 101.
2000s - Scrivens "goes green" in this decade, becoming the first broker in Canada to transmit policies electronically. More recently, in Scrivens' personal lines, renewals are now downloaded while applications are uploaded.
2010 and beyond - As Canada emerges from one of the worst financial crises in recent memory, Scrivens continues to work with our clients in commercial lines and financial services to protect, maintain and grow their personal and business worth.