Scrivens has a diverse team of professionals: from industry influencers to musicians, from analysts to poets. The Employee Spotlight series aims to highlight the talented individuals who work here. Each month, we’ll be featuring an interview here on the blog and on our social accounts.
Meet Gwen Stone, Personal Account Manager
Gwen grew up in Southern Ontario until she moved to Ottawa 25 years ago in 1996. She is a proud mom of a beautiful young lady who will be 24 this year.
Gwen started at Scrivens in June of 2019 as a home and auto insurance broker for over 180 clients. Her dedication to building strong relationships with her clients has been on display ever since she joined the team.
Let’s learn a little more about Gwen.
What is your favourite thing about your role?
I love interacting with clients and forming relationships with them because it’s important they feel comfortable when they call.
I try to always remember something personal about each client I work with so we can connect and they know that I value their loyalty.
What do you like most about working at Scrivens?
I love the team spirit and how there is always someone willing to help you if you get stuck. It really feels like a family.
What has been your favourite project at Scrivens?
My favourite project was when I helped out on location at a university residence to get them signed up for tenant insurance. Helping them understand the value of insurance at that age was a great feeling!
What is one career lesson you have learned so far?
Always admit your mistakes—never try to sweep them under the rug. We’re all human and anything can be fixed.
What is your favourite travel destination?
I love Cuba so much that I visit for a week every winter.
"Winners never quit, and quitters never win."
Do you have any pets?
Yes, I have a cat named Stark.
What is your favourite hobby?
I have recently taken up acrylic paint pouring. I love learning new techniques. Each painting is unique.